Dialer Engines

Build the managed dialer stack you actually want to run.

Hosted Starter is the default. Add managed dialers, add flat-rate engines, and launch with generated script audio instead of waiting on voice actors or booth sessions.

Managed hosting
Hosted Starter
Available now
USD 999.00 / month
One managed hosted dialer with Digital Engines provisioning, monitoring, and a clean path to expand.
  • One managed hosted dialer.
  • Built-in platform tools for DNC, lead loading, lead scrubbing, and list QA.
  • Typical setup lead time is about 1 week and is often faster.
Scale up
Hosted Standard
Available now
USD 1,999.00 / month
Three managed dialers out of the gate for teams that need more throughput, headroom, and operational runway.
  • Three managed dialers included.
  • Best fit when Starter rolls into two or more added dialers.
  • Same managed rollout with room to scale.
Existing VICIdial
Bring Your Own Dialer
Contact sales
Contact for pricing / information
We can layer Digital Engines onto your existing VICIdial environment, but each deployment is shaped around your stack and rollout constraints.
  • Available, but sold through a scoped review.
  • Best when you already run infrastructure you need to keep.
Contact for pricing / information
Dialer Builder
Hosted Starter is selected by default. Starter + 2 additional dialers becomes Hosted Standard. Typical setup lead time is about 1 week and is often faster. Assisted setups can take longer.
1) Core
Bring Your Own Dialer
We can layer Digital Engines onto your existing VICIdial environment, but each deployment is shaped around your stack and rollout constraints.
Contact for pricing / information
2) Additional dialers
Add managed dialer capacity as you grow. Starter rolls into Standard once you add two.
Selected: 0 | USD 499.00 / month each
Hosted Starter with no added dialers.
3) Engine package
Script Engine and Dialer Control are flat-rate. The bundle is the discounted way to run both.
4) Dialer add-ons
Observability Engine - Shared
Shared observability scanning and incident context for live operations.
USD 149.00 / month
  • Track service health across key checkpoints and workflows.
  • See managed hosts, dependencies, and failure paths in one place.
  • Catch incidents faster with operational context instead of raw noise.
Messaging Platform
Mobile team messaging with Android access, presence and notifications, inline translation, and audio or media workflows.
$20 / user / month
  • Android app access included.
  • Presence, push notifications, and fast team coordination.
  • Inline realtime translation.
  • Voice playback plus media and file handling.
Hybrid AI
Detect what the customer is saying and surface the best response options to the agent in realtime.
USD 499.00 / month + DE AI tokens
  • Additional $499/month plus token usage.
  • Built for agent assist before full automation.
  • Works alongside Script Engine guidance.
Included with hosted dialers
Reporting Pack Platform Tools Storage
5) Support
Summary
The builder updates to Hosted Standard automatically when Starter crosses the rollover point.
Effective package
Hosted Starter
Monthly recurring
$0.00
Due today
$0.00
Variable usage
No variable usage selected.
Open cart
Script Engine
Available now
USD 499.00 / month
Unlimited-user script tooling with realtime edits, generated audio, customizable personas, and no voice actor or booth requirement.
  • Flat monthly price for unlimited supported users.
  • Generate and refresh script audio without vendor turnaround.
  • Customizable voice personas and greeting playback.
Dialer Control Engine
Available now
USD 499.00 / month
Unlimited-user dialer control tooling for live campaigns, pacing, bulk actions, and dialer-side operations.
  • Flat monthly price for unlimited supported users.
  • Built for live dialer control and operational oversight.
  • Works with hosted deployments or BYOD environments.
Dialer Management Tools
Available now
USD 799.00 / month
Discounted bundle that includes Script Engine and Dialer Control Engine in one package.
  • Bundle price beats buying both separately.
  • Best when the team wants both scripting and dialer control.
  • Built-in platform tools stay part of the core hosted platform story.
Script audio without the old bottlenecks
Generate script recordings without paying a voice actor, booking a booth, or waiting weeks for a vendor turnaround. Adjust scripts in realtime, swap personas, and refresh the audio layer as fast as the campaign changes.
1
Generate
Render the script audio you need directly from the Script Engine workflow.
2
Adjust
Change the copy, persona, or pacing without a vendor queue.
3
Deploy
Push updated guidance and greeting audio back into the live program.
Setup timing
Typical setup lead time is about 1 week and is often faster. Assisted setups can take longer, especially when they involve custom workflows or existing customer infrastructure.
Talk through rollout timing
Additional AI programs
Hybrid AI is checkoutable from the builder. Custom voice work and transcription programs still route into a scoped conversation.
Custom AI Voice + Sound
Custom voice and sound programs for teams that want branded personas beyond the built-in Script Engine voice workflow.
Contact sales
AI Transcription + QA
USD 299.00 / month + DE AI tokens
Transcription, QA review, and analysis sold with prepaid DE AI token usage.
Contact sales
Coming soon
Fully AI
Coming soon
Coming soon: fully AI calling programs. Contact us for early details.
Join waitlist
Financial Suite
Coming soon
Hidden from self-serve until the product is broader and ready.
Join waitlist
Workforce + Payroll Tracking
Coming soon
Hidden for now while payroll and workforce tracking are repositioned.
Join waitlist