Effective date: March 25, 2026 · Contracting party: Programmatic Solutions International LLC (“PSI,” “we,” “us”) · Brand: Digital Engines
These Terms of Service (“Terms”) govern access to and use of the Digital Engines platform, websites, and related services (collectively, the “Services”) offered by Programmatic Solutions International LLC. By accessing or using the Services, you agree to these Terms on behalf of yourself or the organization you represent. If you do not agree, do not use the Services.
These Terms are provided for operational use. They are not legal advice. You may wish to have them reviewed by counsel, especially for regulated calling, fundraising, or political activity.
Digital Engines provides software, hosting, configuration tools, and related services that integrate with customer-controlled dialer and telephony infrastructure (for example VICIdial environments). Unless expressly agreed in writing for a specific engagement, PSI does not place calls, select call audiences, or operate your carrier or dialer on your behalf. You remain responsible for your deployment, scripts, agents, and how the Services are used in production.
You represent that you have authority to bind your organization. You are responsible for the accuracy of account information, safeguarding credentials, and all activity under your account. Notify us promptly of unauthorized use.
You are solely responsible for compliance with all laws and regulations applicable to your use of the Services, including but not limited to:
PSI provides technology only. We do not provide legal, compliance, or campaign-finance advice. Features (including DNC tools, scrubbing, or AI-assisted content) are assistive; they are not a substitute for your own compliance program or legal counsel.
Leads and data. You are responsible for the lawful acquisition, use, and retention of leads, lists, and contact data. You represent that you have the rights and consents needed for your intended use.
SIP and carrier. Unless a separate written agreement provides otherwise, you are responsible for obtaining and maintaining relationships with telecommunications carriers, SIP trunking providers, and related services. We may provide reasonable assistance with carrier onboarding or configuration as a convenience; such assistance does not guarantee carrier approval, numbering, deliverability, or regulatory outcomes.
Features that use artificial intelligence (including script assistance, transcription, voice generation, or suggestions) produce outputs that may be inaccurate or inappropriate for your jurisdiction or use case. You are responsible for reviewing content, disclosures, and scripts used on live interactions. You will not represent AI output as human where that would be unlawful or deceptive.
You agree not to: (a) use the Services for unlawful, fraudulent, or harassing activity; (b) attempt to gain unauthorized access to the Services, other accounts, or our systems; (c) interfere with or disrupt the Services; (d) reverse engineer or attempt to extract source code except as permitted by law; (e) use the Services to transmit malware or harmful content; or (f) resell or sublicense the Services except as expressly permitted.
Fees are as shown at purchase or in an applicable order. Recurring fees bill on the stated cycle until canceled as permitted by the Services and these Terms. You authorize us and our payment processors to charge your payment method for amounts due. Taxes may apply where required by law. Metered or usage-based charges may be billed in arrears (for example month-end), as described in checkout or your order summary.
We retain all rights in the Services, software, documentation, and branding. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Services for your internal business purposes during the subscription or service period. You retain rights in your data; you grant us a license to host, process, and display your data as needed to provide and improve the Services and support.
Each party may receive confidential information from the other. The receiving party will use reasonable care to protect confidential information and use it only for the purpose of the Services, except as required by law.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PSI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THAT PERIOD OR (B) ONE HUNDRED U.S. DOLLARS (US$100), EXCEPT WHERE PROHIBITED BY LAW.
You will defend, indemnify, and hold harmless PSI and its affiliates, officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your data, your calling or messaging activities, or your violation of these Terms or applicable law.
We may suspend or terminate access to the Services if you materially breach these Terms, if required by law, or to protect the security or integrity of the Services. You may stop using the Services subject to any applicable cancellation terms for paid plans. Provisions that by their nature should survive will survive termination.
Governing law. These Terms are governed by the laws of the State of Florida, excluding conflict-of-law rules, except where preempted by U.S. federal law.
Venue. Subject to applicable law, exclusive jurisdiction and venue for disputes will be in state or federal courts located in Florida.
Entire agreement. These Terms and any order-specific terms presented at purchase constitute the entire agreement regarding the Services described here.
Changes. We may modify these Terms by posting an updated version on this page. Material changes may be communicated through the Services or by email where appropriate. Continued use after the effective date of changes constitutes acceptance, except where prohibited by law.
Questions: Contact us or sales@psillc.org.
For convenience, our Privacy Policy describes how we handle personal information.