Platform

Managed dialers, flat-rate engines, and faster script changes.

Digital Engines is packaged around the dialer launch first, then the flat-rate engines and operational layers that make the program easier to run. BYOD is possible, but it is sold through contact because every customer environment is different.

You are responsible for compliant calling practices and for your own SIP carrier relationships unless we agree otherwise in writing; we may assist with carrier onboarding as a convenience. See the Terms of Service.

Open dialer builder Talk through your rollout
Managed hosting
Hosted Starter
Available now
USD 999.00 / month
One managed hosted dialer with Digital Engines provisioning, monitoring, and a clean path to expand.
Scale up
Hosted Standard
Available now
USD 1,999.00 / month
Three managed dialers out of the gate for teams that need more throughput, headroom, and operational runway.
Existing VICIdial
Bring Your Own Dialer
Contact sales
Contact for pricing / information
We can layer Digital Engines onto your existing VICIdial environment, but each deployment is shaped around your stack and rollout constraints.
Contact for pricing / information
How the platform is packaged now
Step 1
Launch
Start on Hosted Starter by default, or scope a BYOD deployment if you already run infrastructure you need to keep.
Step 2
Operate
Add Script Engine, Dialer Control Engine, or the discounted bundle when the program needs those surfaces.
Step 3
Observe
Layer in observability for checkpoints, managed hosts, topology awareness, and incident context.
Step 4
Assist
Move into Hybrid AI when you want live agent assist without jumping straight to full AI automation.
Engine packages
Script Engine
Available now
USD 499.00 / month
Unlimited-user script tooling with realtime edits, generated audio, customizable personas, and no voice actor or booth requirement.
  • Flat monthly price for unlimited supported users.
  • Generate and refresh script audio without vendor turnaround.
  • Customizable voice personas and greeting playback.
Dialer Control Engine
Available now
USD 499.00 / month
Unlimited-user dialer control tooling for live campaigns, pacing, bulk actions, and dialer-side operations.
  • Flat monthly price for unlimited supported users.
  • Built for live dialer control and operational oversight.
  • Works with hosted deployments or BYOD environments.
Dialer Management Tools
Available now
USD 799.00 / month
Discounted bundle that includes Script Engine and Dialer Control Engine in one package.
  • Bundle price beats buying both separately.
  • Best when the team wants both scripting and dialer control.
  • Built-in platform tools stay part of the core hosted platform story.
Included with hosted dialers
Included
Reporting Pack
Standard reporting is included and not merchandised as its own upsell.
Included
Platform Tools
Hosted platform tooling includes DNC management, lead loading, lead scrubbing, list QA, and similar operational utilities.
Included
Storage
Storage is sized during onboarding instead of sold as a pile of public SKUs.
Typical setup lead time is about 1 week and is often faster. Assisted setups can take longer.
Observability Engine - Shared
USD 149.00 / month
Managed hosts42
Alert routes18
Checkpoint groups9
Regions online3/3
Sanitized observability framing used until real screenshots are captured from Chrome MCP.
Shared observability scanning and incident context for live operations.
Messaging and AI
Messaging Platform
Available now
$20 / user / month
Mobile team messaging with Android access, presence and notifications, inline translation, and audio or media workflows.
Android app, notifications and presence, inline translation, and audio or media workflows are the main story now.
Hybrid AI
Available now
USD 499.00 / month + DE AI tokens
Detect what the customer is saying and surface the best response options to the agent in realtime.
Custom AI Voice + Sound
Contact sales
Custom voice and sound programs for teams that want branded personas beyond the built-in Script Engine voice workflow.
Contact sales
AI Transcription + QA
Contact sales
USD 299.00 / month + DE AI tokens
Transcription, QA review, and analysis sold with prepaid DE AI token usage.
Contact sales
Fully AI
Coming soon
Coming soon: fully AI calling programs. Contact us for early details.
Join waitlist
Financial Suite
Coming soon
Hidden from self-serve until the product is broader and ready.
Join waitlist
Workforce + Payroll Tracking
Coming soon
Hidden for now while payroll and workforce tracking are repositioned.
Join waitlist
Script audio generation is part of the platform story now.
Generate script audio without voice actors or booth time, adjust it in realtime, and swap personas without waiting weeks on vendors.
Build a dialer package See packages Contact sales